You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Our policy is to provide FREE SHIPPING on all items. We use USPS Priority Mail, Flat Rate, If it fits into a USPS package, it ships Free, If the items don't all fit in one package, additional shipping charges may apply. Please contact us for for shipping charges.
Also, on the TRAC Tire Jack, the first tool is free shipping, additional quantities will require shipping charges, Please contact for shipping costs.
USPS Flat Rate Priority Package sizes are, Small box or padded envelope, medium box and large box, If your order fits in any of those, it is FREE, One TRAC Jack will fit in a large USPS box, most other items fit into a Padded envelope or a small to medium box.
Free Shipping is available in the Continental 48 States U.S.A.